Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator:

Motus Umzüge
Managing Director: Valentin Karaxha
Am alten Schlachthof 20
93055 Regensburg
Phone: 0159 05565844
Email: kontakt@motus-umzuege.de

How do we collect your data?

Your data is collected in part by you providing it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

2. Hosting

We host the contents of our website with an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the hoster is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Notice Regarding the Responsible Party

The responsible party for data processing on this website is:

Motus Umzüge
Managing Director: Valentin Karaxha
Am alten Schlachthof 20
93055 Regensburg

Phone: 0159 05565844
Email: kontakt@motus-umzuege.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data; in the latter case, deletion will take place after these reasons cease to apply.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Access, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose.

4. Data Collection on This Website

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this was requested.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory statutory provisions — in particular retention periods — remain unaffected.

Inquiries via Email, Phone, or WhatsApp

If you contact us by email, phone, or WhatsApp, your inquiry including all resulting personal data (name, inquiry, phone number, email address) will be stored and processed by us for the purpose of handling your request.

The processing of this data is based on Art. 6(1)(b) GDPR, insofar as your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures.

5. Analytics Tools and Advertising

Google Analytics / Google Ads

This website uses features of the web analytics service Google Analytics and Google Ads. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, session duration, operating systems used, and the origin of the user. This data may be consolidated by Google into a profile assigned to the respective user or their device.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR. The consent given can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

6. Cookies and Consent Management

Our website uses cookies and similar storage technologies. Cookies are small text files stored in your browser. We distinguish between strictly necessary cookies, required for the website to operate, and consent-based cookies (marketing, analytics), which we only set with your explicit consent under § 25(1) TTDSG in conjunction with Art. 6(1)(a) GDPR. You can withdraw your consent at any time with effect for the future via the “Cookie settings” link in the footer.

Cookies in use

Google Ads & Google Consent Mode v2

If you have consented, we use Google Ads (including conversion tracking and remarketing), a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Ads allows us to measure whether a click on one of our ads led to an inquiry and to manage our advertising more effectively. Personal data (e.g. IP address, device/browser info, click IDs) may be transmitted to Google, including to the United States. Google is certified under the EU-US Data Privacy Framework; in addition, Standard Contractual Clauses pursuant to Art. 46 GDPR are in place.

We use Google Consent Mode v2. Before you make a choice, all consent-based signals (ad_storage, ad_user_data, ad_personalization, analytics_storage) are set to “denied”; no marketing cookies are written in that state. Only after your consent are the corresponding signals updated to “granted”.

Legal basis: Art. 6(1)(a) GDPR, § 25(1) TTDSG (consent). Retention: see table above. More information in the Google Privacy Policy.

7. Email Delivery

For sending emails (e.g., confirmations of contact inquiries), we use the service Resend (Resend, Inc.). When you fill out a contact form on our website, the entered data is transmitted to us via Resend. The processing is based on Art. 6(1)(b) GDPR (contract fulfillment or pre-contractual measures).

8. Your Rights

You have the following rights with regard to personal data concerning you:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

You also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data. The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision (BayLDA)
Promenade 18
91522 Ansbach
www.lda.bayern.de